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Six service verticals. One integrated team.

Each of these can run as a standalone engagement, but most hospitals find that accreditation, operations, infrastructure, finance and growth are connected problems — which is why HEAL keeps them under one roof.

01

NABH & Quality Accreditation Support

End-to-end support for NABH Entry Level and Full Accreditation (6th Edition) — gap analysis, documentation, implementation, training, internal audits and final accreditation support.

  • Quality Manuals, SOPs & departmental policies
  • NABH awareness & internal auditor training
  • Mock assessments & NC closure
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02

Hospital Operational Excellence

Process optimisation across OPD, IPD, OT and ICU, with KPI dashboards, Lean cost control, and revenue cycle improvement.

  • Workflow redesign & TAT improvement
  • KPI dashboards & performance reviews
  • Revenue leakage reduction & AR management
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03

Hospital Infrastructural Consulting

Master planning, space planning and NABH-aligned layout design for new (greenfield) and renovated (brownfield) hospitals.

  • OT, ICU, CSSD & emergency layout design
  • NABH & regulatory compliance design
  • Equipment planning & vendor coordination
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04

Digital Marketing & Strategy

Website planning, local SEO, Google Business Profile optimisation, social media management and reputation management built for hospitals.

  • Local SEO & specialty keyword targeting
  • Doctor profile positioning & content
  • Lead tracking & conversion frameworks
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05

Insurance & TPA Empanelment Support

End-to-end empanelment with private insurers, TPAs and government schemes, plus cashless operations setup and claims optimisation.

  • Empanelment documentation & applications
  • Pre-authorisation & cashless workflows
  • Denial management & TAT improvement
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06

HR Legal Frameworks & Training

HR policy development, statutory compliance, payroll systems, credentialing & privileging, and NABH-aligned training programmes.

  • HR policies & employee handbook
  • PF, ESI, payroll & labour law compliance
  • Doctor credentialing & privileging systems
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Not sure which service to start with?

Most engagements begin with a gap analysis. Tell us about your hospital and current accreditation status, and we'll suggest where to focus first.